Shipping
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing your DHL tracking number so you can follow your package every step of the way. Tracking information may take up to 24–48 hours to become available after your shipment has been dispatched. (DHL)
Do you ship worldwide?
At this time, VERANASI ships exclusively within the United States.
We look forward to expanding our shipping destinations in the future.
What is the estimated delivery time?
Estimated delivery time is 3–8 business days after your order has been shipped, depending on your location. Delivery estimates are provided as a guideline and are not guaranteed. (DHL)
Frequently asked question
What shipping method do you use?
Warranty and Repairs
Craftsmanship Warranty
At VERANASI, every piece is thoughtfully designed and meticulously crafted to the highest standards. We proudly stand behind the quality of our jewelry with a 1-Year Craftsmanship Warranty, covering manufacturing defects under normal wear.
If your jewelry experiences a manufacturing defect within one year of the original purchase date, we will carefully inspect the piece and, if the claim is approved, repair or replace it at our discretion.
What Our Craftsmanship Warranty Covers
Our warranty covers verified manufacturing defects, including:
Faulty clasps or closures
Loose stones resulting from a manufacturing defect
Broken solder joints or structural defects caused by craftsmanship
Other verified manufacturing flaws
Contact Us
How to contact us ?
To contact one of our dedicated advisors, send us an email at support@veranasi.com
Inquiries about digital collaborations
For any request for digital collaborations, please send your proposal to sarah@veranasi.com